FAQS


Q. WHY IS WHAT I WANT SOLD OUT?

A: We've received an overwhelming amount of awesome followers and inventory has been flying out of here. We'll re-stock as fast as we can.

Q. HOW DO I CONTACT YOU?

A: Email INFO@erathr3.com 

Q: CAN I ORDER OVER THE PHONE?

A: Sure. Call Monday thru Thursday, 10a-4:00p PST, at 541-295-8450.

Q: HOW MUCH IS SHIPPING?

A: As little as possible but that S%&T ain't cheap these days.... Thanks Obama... 

Q: HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

A: We push our shippers to do the best they can, as fast as they can. We're still small though. Orders generally ship within 48 hours of being placed, but processing can take up to 3 business days as we don't always ship on FRIDAYS. U.S. orders may ship via USPS Priority Mail and UPS Ground, depending on your location and what was ordered. For U.S. orders, please allow 3 to 7 business days for delivery. International orders ship via USPS and can take 2-3 weeks. We do have a FREE option for orders over $89- that appears in checkout.

Q: DOES ERATHR3 SHIP INTERNATIONALLY?

A: Yes, we will ship apparel and accessories only. Sorry no weapons/knives.

Q: WHAT IS YOUR RETURN POLICY?

A. We are trying to make returns as easy as possible. There is a link at the bottom left of every screen that can help you to initiate and easy return or just click here: ERATHR3 EASY RETURNS MAKE SURE TO ENTER THE EMAIL YOU ORDERED WITH. Refunds do not include shipping charges. ZERO returns on final sales items. 

Q: CAN I EXCHANGE SOMETHING?

A: Too big? Too small? Too… something else? It’s cool. The best way to make an exchange is to place a new order for the item you’d rather have, and return the original order here: ERATHR3 EASY RETURNS. We have limited quantities of our products, so we highly suggest placing the new order ASAP to ensure availability. All sales are final on discounted merchandise.

Q: WHAT IF I FORGET MY PASSWORD?

A: We’ve all done it. Just visit http://www.erathr3.com/account/login and click FORGOT PASSWORD. Enter the same email address you used when you signed up. We’ll send you a link to reset your password. Yes....It's really that easy. You can do it.

Q: HOW DO I UNSUBSCRIBE FROM THE MAILING LIST?

A: Sick of hearing from the Erathr3 Crew, simply click on the “Unsubscribe” link on the bottom of any of our emails. If that doesn’t work, please email us at INFO@erathr3.com

Q: DO I REALLY NEED TO CREATE AN ACCOUNT WITH ERATHR3, LLC?

A: No, but you should. Having an account will make it much easier to place future orders, view order status, and track shipments. But no....you don't have to. You should though....

 

Q: HOW DO I KNOW WHAT SIZES TO ORDER?

A: Does this help?

SIZING: XS S M L XL 2XL
BODY WIDTH -1″ BELOW ARM HOLE 17 18 20 22 24 26
BODY LENGTH 27 28 29 30 1/2 31 1/2 32 1/2

Q: HOW SHOULD I CARE FOR THE CLOTHING ITEMS I BUY FROM YOU?

A: Always wash in cold water, hang dry or tumble dry on the lowest possible setting, never Iron over imagery. If this sounds to complicated maybe your mom can help you out....

 

Q: WARRANTY

We completely stand behind the quality and performance of all our products. Items with defects in materials or workmanship will be replaced or repaired at the discretion of ERATHR3, LLC. Product damaged through wear and tear, misuse, or neglect are not eligible for return.

 

Q: WHERE CAN I FIND ALL YOUR LEGAL STUFF?

A: All of this is listed at Checkout or you can view them here:  PRIVACY POLICY  RETURN POLICY  TERMS OF SERVICE